Request Technical Support

Glens Falls Business Machines, Inc.

Main Menu

 

 

What's New

 

 

New GFBM Android App

We have a new Android App for our customers. With our GFBM App you can Request Service and Order Toner right from your Android powered device. The App also has our company contact information and handy links to our manufacturer websites.

To download the GFBM App search GFBM from the Android Market or Click Here for more information.

*iPad & iPhone App coming soon.

 

New Line of Color & Monchrome MFP's

Vibrant image quality, ultra reliability, superior performance and proven productivity - the TASKalfa series will help your daily tasks and help to maximize your document efficiency. Launch the demo to learn more

TASKalfa Demo

 

Manage Documents Directly from Kyocera HyPAS Enabled MFP's with SearchExpress

Birmingham, Ala. – October 28, 2010 - Executive Technologies, Inc., the developer of SearchExpress Document Management software, today announced the entire family of SearchExpress products can be integrated into Kyocera’s HyPAS enabled multifunctional products (MFPs), allowing users to capture, index, route, search and manage paper and digital documents.

 

For more information....

 

Data Security

Kyocera Mita America Incorporates Advanced Data Security Into Multifunctional Products Using API's Cryptek Netgard TM.

For more information....

 

For more information on Security and Compliance....

 

CBS News Report Copy Machines, a Security Risk?....

 

   

 

Current News

 

PinPoint Scan  PinPoint Scan

Scan from your MFP to your PC with added speed, functions and versatility.

 

Advanced Scanning Made Simple - Scanning is one of the most important functions of document workflow and should be easy to use and serve the purposes that your company needs. With Kyocera's PinPoint Scan application, scanning to your PC from your network connected MFPs becomes as easy as scanning from a desktop scanner but with the added speed and versatility Kyocera MFPs provide. With a simple two step installation process, one download to the MFP and one to your PC, network scanning couldn't be easier.

For more information....

 

   

 

Recent News

 

TASKalfa Color Copiers

Kyocera announces the TASKalfa series Color Multifunctional Systems.

Increased office productivity is your top priority. The Kyocera TASKalfa Series of color multifunctional systems transforms your office, your workflow, and your documents. Powerful, intuitive, and incredibly efficient, it makes a bold, impression both inside and out.

For more information....

 

For an online Demo....

 

   

 

Request Technical Support

 

 

Technical Support Request Form

Technical Support Request: The purpose of this request form is to assist you with questions related to drivers, utilities, machine functions and features, or setups such as Scan to PC and Scan to Email. Before filling in, please try a search from our Service & Technical Support page. If you don't find what you are looking for or need further assistance please fill out a Technical Support Request Form. In most cases, support questions will be addressed within one business day of receipt.

*The Technical Support Request Form should not be used for mechanical problems with your machine. You should use the Request Service page for mechanical problems.

 

Company Name:
*Your Name:
*Your Email:
Your Phone Number:
*Select Category:
*Question:

 

(Please give specific details on the problem or question; also include the model of your machine. The more specific the information, the better we can assist you.)

 

 

 

 

Additional Info

 

Meter Reading/Page Count

If you do not know how to get your Meter Reading or Page Count click HERE.

 

Request Service

If your machine has a mechanical problem and you would like to request service click HERE.

 

Call for Service

You can also request service during our normal business hours (8:30am until 5:00pm, Monday thru Friday) by calling (518) 793-7761.

 

Download

To download Manuals, Divers, Utilities, and other support information for your Kyocera machines click HERE.

The link above will open up a new window on the manufactures website.